How To Develop A Strong Social Media Mission Statement

A step by step guide to developing a strong mission statement for your social media presence

Marie Ennis-O'Connor
5 min readJan 25, 2023
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A strong mission statement is the foundation of any successful social media strategy. It sets the direction and purpose for your brand’s online presence, and it’s an effective tool for staying focused and aligned with your overall brand mission.

In this post, we’ll be discussing the steps you can take to create a social media mission statement that clearly communicates your brand’s message and values to your audience.

Step 1: Define your brand’s goals and objectives

Understanding your brand’s goals and objectives is the first step toward developing a mission statement. What do you hope to accomplish with your social media presence? Do you want to increase brand awareness, generate leads, or drive sales? By understanding your goals, you can develop a mission statement that aligns with them.

Recommended Reading: Mastering the Art of Social Media Success: The Importance of Setting SMART Goals

Step 2: Identify your target audience

Your mission statement should speak directly to your target audience. Your target audience is the group of people you are trying to reach and engage with through your social media efforts. Understanding who they are and what they need will help you tailor your mission statement to their interests and needs.

To identify your target audience, consider factors such as age, gender, location, income level, education level, occupation, interests, and pain points. You can also use tools such as social media analytics and surveys to gather data on your current audience. Once you have a clear understanding of your target audience, you can use this information to create a mission statement that speaks directly to them and addresses their specific needs.

Download my audience persona template here

Step 3: Determine the key message you want to convey

Determining the key message you want to convey through your social media mission statement is an important step in developing a strong and effective statement. The key message is the main point or idea that you want your audience to understand and remember. It should be clear, concise, and aligned with your overall goals and values as an organization.

To determine your key message, think about the main objective or goal of your social media efforts. Are you looking to increase brand awareness, drive sales, or engage with customers? Once you have a clear understanding of your goal, you can craft a message that supports it.

For example, if your goal is to increase brand awareness, your key message might be something like: “To share our brand story and build a loyal community of fans and customers.”

If your goal is to drive sales, your key message might be something like: “To showcase our products and services to a wide audience and drive conversions through targeted marketing campaigns.”

Keep in mind that the key message should be clear and concise, so that it is easy for your audience to understand and remember.

Step 4: Decide on the tone and voice

Deciding on the tone and voice for your social media mission statement is an important step in developing a strong and effective statement. The tone and voice you choose will help convey your key message and align with your overall brand identity.

The tone of your mission statement refers to the overall attitude or feeling that it conveys. For example, the tone can be serious, casual, formal, or humorous, depending on the nature of your organization and the audience you are trying to reach.

The voice is the personality and style of your mission statement. It can be formal or informal, serious or playful, and should align with the voice of your brand.

To decide on the tone and voice for your social media mission statement, consider the following:

  • The nature of your organization and the audience you are trying to reach.
  • The overall goals and values of your organization
  • The key message you want to convey
  • The voice and tone of your brand

For example, a children’s toy company might want to use a playful and casual tone, while a law firm might use a more formal and serious tone. Once you have decided on the tone and voice, you can use it as a guide to craft your mission statement.

Example: “To share our brand story in a fun, relatable and engaging way, to build a loyal community of fans and customers.”

Step 5: Write a clear and concise statement

Once you have identified your target audience, determined your key message, and decided on the tone and voice, the next step is to write a clear and concise social media mission statement. A clear and concise statement will be easy for your audience to understand and remember, and will help guide your social media efforts.

Here are some tips to help you write a clear and concise statement:

Keep it short: Your mission statement should be one sentence or less, making it easy to understand and remember.

Use simple language: Avoid using jargon or technical terms that may be confusing to your audience.

Make it specific: Use specific language that clearly communicates your goals and objectives.

Align with your overall brand identity: Your mission statement should be consistent with the overall goals, values, and identity of your organization.

Use the tone and voice you have chosen: Keep in mind the tone and voice you have chosen and use it to guide the language and style of your statement.

Example: “To connect with our community and share valuable content that educates and inspires them to live a healthier lifestyle.”

Step 6: Review and revise as needed

Finally, review and revise your mission statement as needed. It should be a living document that evolves as your brand and social media presence evolve.

Developing a strong mission statement for your social media presence is an important step in creating a successful social media strategy. A clear and concise social media mission statement will help guide your social media efforts and ensure that they are aligned with the overall goals and values of your organization.

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Marie Ennis-O'Connor
Marie Ennis-O'Connor

Written by Marie Ennis-O'Connor

Social Media Consultant. Keynote Speaker. Digital Storyteller. https://hcsmmonitor.com

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